Sistema web para el manejo y control de información del taller automotriz el patio “Auto Spa”
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Date
2024
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Publisher
PUCE - Ibarra
Abstract
El presente trabajo de titulación se desarrolló en un taller automotriz situado en la ciudad de Ibarra, provincia de Imbabura, Ecuador. Esta investigación tuvo como objetivo principal abordar uno de los problemas que ha afectado al taller automotriz, específicamente la falta de un sistema que facilite el control y manejo de la información relacionada con su funcionamiento. Para lograrlo, se llevó a cabo un proceso de investigación y recopilación de datos, con el fin de identificar los requerimientos necesarios para la implementación de un sistema adecuado. Este proceso de obtención de información fue crucial para comprender los problemas específicos que el taller enfrentaba y encontrar soluciones óptimas para cada uno de ellos. Una vez recopilados los requerimientos, se procederá a diseñar e implementar el sistema de gestión de información. Este sistema incluirá diferentes componentes, como una base de datos para almacenar los registros de clientes, proveedores, control y gestiòn de autopartes y repuestos, como también mantenimiento de vehículos, así como también módulos para la generación de reportes y seguimiento de actividades. La implementación del sistema implica la configuración de hardware y software, así como la capacitación del personal del taller para su correcto uso, una vez implementado, el nuevo sistema de gestión de información permitirá al taller automotriz optimizar sus procesos, mejorar la eficiencia en la atención a los clientes, tener un mejor control del autopartes y repuestos, también de los proveedores, así como generar reportes precisos y actualizados. Además, proporcionará una plataforma centralizada que facilita el acceso y la consulta de la información, lo que contribuirá a la toma de decisiones fundamentadas y a la mejora continua de las operaciones del taller. En resumen, este trabajo de titulación fue desarrollado con el propósito de solucionar el problema de la falta de un sistema de gestión de información en un taller automotriz en Ibarra, Ecuador, mediante un proceso adecuado de investigación y análisis de requerimientos, se logrará implementar un sistema que optimiza los procesos del taller y mejora su eficiencia en general.
The present degree project was carried out in an automotive workshop located in the city of Ibarra, Imbabura province, Ecuador. This research aimed to address one of the problems that has affected the automotive workshop, specifically the lack of a system that facilitates the control and management of information related to its operation. To achieve this, a process of research and data collection was carried out in order to identify the necessary requirements for the implementation of an appropriate system. This process of obtaining information was crucial to understand the specific problems that the workshop was facing and find optimal solutions for each of them. Once the requirements were collected, the design and implementation of the information management system will be undertaken. This system will include different components, such as a database to store customer records, supplier information, inventory, and vehicle maintenance, as well as modules for report generation and activity tracking. The implementation of the system involves configuring hardware and software, as well as training the workshop staff for its proper use. Once implemented, the new information management system will enable the automotive workshop to optimize its processes, improve efficiency in customer service, have better control over inventory and suppliers, and generate accurate and up-to-date reports. Additionally, it will provide a centralized platform that facilitates access to and retrieval of information, contributing to informed decision-making and continuous improvement of workshop operations. In summary, this degree project was developed with the purpose of solving the problem of the lack of an information management system in an automotive workshop in Ibarra, Ecuador. Through an appropriate process of research and requirement analysis, a system will be implemented that optimizes workshop processes and improves overall efficiency.
The present degree project was carried out in an automotive workshop located in the city of Ibarra, Imbabura province, Ecuador. This research aimed to address one of the problems that has affected the automotive workshop, specifically the lack of a system that facilitates the control and management of information related to its operation. To achieve this, a process of research and data collection was carried out in order to identify the necessary requirements for the implementation of an appropriate system. This process of obtaining information was crucial to understand the specific problems that the workshop was facing and find optimal solutions for each of them. Once the requirements were collected, the design and implementation of the information management system will be undertaken. This system will include different components, such as a database to store customer records, supplier information, inventory, and vehicle maintenance, as well as modules for report generation and activity tracking. The implementation of the system involves configuring hardware and software, as well as training the workshop staff for its proper use. Once implemented, the new information management system will enable the automotive workshop to optimize its processes, improve efficiency in customer service, have better control over inventory and suppliers, and generate accurate and up-to-date reports. Additionally, it will provide a centralized platform that facilitates access to and retrieval of information, contributing to informed decision-making and continuous improvement of workshop operations. In summary, this degree project was developed with the purpose of solving the problem of the lack of an information management system in an automotive workshop in Ibarra, Ecuador. Through an appropriate process of research and requirement analysis, a system will be implemented that optimizes workshop processes and improves overall efficiency.
Description
Keywords
Trabajo de titulación, Investigación, Software, Eficiencia, Optimizar, Solucionar, Centralizada