Diseño de un sistema de gestión por competencias para el talento humano de la empresa de seguridad privada Fenixcon CÍA. LTDA.
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Date
2019
Journal Title
Journal ISSN
Volume Title
Publisher
PUCE - Ibarra
Abstract
La empresa FENIXCON CÍA. LTDA., situada en la ciudad de Ibarra, provincia de Imbabura, se dedica a la prestación de servicios de vigilancia y seguridad privada y realiza sus funciones desde el mes de julio del 2015. La empresa comprende la importancia de su talento humano, por lo que busca mantener motivado y capacitado a su personal. Por este antecedente, hemos visto pertinente proponer un “diseño de un sistema de gestión por competencias para el talento humano de la empresa”, tomando en cuenta la competitividad existente en el medio de las empresas de seguridad privada, no solo en la provincia de Imbabura, sino en todo el país. A continuación, se expone a modo de resumen el contenido del presente proyecto: En el primer capítulo se plasman los fundamentos teóricos sobre las empresas de seguridad y compañías, su estructura organizacional, las competencias y subsistemas de aplicación del talento humano, mismos que se sustentan en diferentes libros y autores. El segundo capítulo corresponde al diagnóstico de la empresa, donde analizamos en base a encuestas, entrevistas y fichas de observación la situación actual de la empresa mediante factores internos y externos, generando así la información necesaria para realizar nuestra propuesta. En el tercer capítulo se genera la propuesta del diseño de un sistema de gestión por competencias para el talento humano de la empresa, el cual consta de diferentes herramientas y procesos que se deben realizar desde el ingreso hasta la desvinculación del talento humano de la misma. Finalmente, se encuentran las conclusiones y recomendaciones que resultan del proyecto realizado, las cuales tienen la finalidad de aportar al mejor desempeño de la empresa.
The company FENIXCON CÍA.LTDA., Located in the city of Ibarra, province of Imbabura, is dedicated to the provision of surveillance services and private security and performs its functions since July 2015. The company understands the importance of its human talent, so it seeks to keep its staff motivated and qualified. For these backgrounds, we have seen relevant to propose a 'design of a management system by competencies for the human talent of the company', taking into account the existing competitiveness in the field of private security companies, not only in the province of Imbabura, but throughout the country. The following is a summary of the contents of this project: In the first chapter the theoretical foundations are reflected on the security business and companies, their organizational structure, the competences and subsystems of application of human talent, which are based on different books and authors. The second chapter corresponds to the diagnosis of the company, where we analyze, based on polls, interviews and observation forms, the current situation of the company through internal and external factors, generating with these sources the necessary information to make our proposal. In the third chapter, the proposal for the design of a competency management system for the human talent of the company is generate, which consists of different tools and processes that must be carried out from entry to the separation of human talent from it. Finally, there are the conclusions and recommendations that result from the project, which are intended to contribute to the best performance of the company.
The company FENIXCON CÍA.LTDA., Located in the city of Ibarra, province of Imbabura, is dedicated to the provision of surveillance services and private security and performs its functions since July 2015. The company understands the importance of its human talent, so it seeks to keep its staff motivated and qualified. For these backgrounds, we have seen relevant to propose a 'design of a management system by competencies for the human talent of the company', taking into account the existing competitiveness in the field of private security companies, not only in the province of Imbabura, but throughout the country. The following is a summary of the contents of this project: In the first chapter the theoretical foundations are reflected on the security business and companies, their organizational structure, the competences and subsystems of application of human talent, which are based on different books and authors. The second chapter corresponds to the diagnosis of the company, where we analyze, based on polls, interviews and observation forms, the current situation of the company through internal and external factors, generating with these sources the necessary information to make our proposal. In the third chapter, the proposal for the design of a competency management system for the human talent of the company is generate, which consists of different tools and processes that must be carried out from entry to the separation of human talent from it. Finally, there are the conclusions and recommendations that result from the project, which are intended to contribute to the best performance of the company.
Description
Keywords
Fenixcon, Sercop, Subsistemas