Medición de clima laboral y cultura organizacional en el Hospital General San Vicente de Paúl, Ibarra, Imbabura
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Date
2023
Journal Title
Journal ISSN
Volume Title
Publisher
PUCE - Ibarra
Abstract
El sector hospitalario constituye un claro ejemplo de la importancia de medir el clima laboral, el objeto de estudio ha sido el Hospital General San Vicente de Paúl, a través de una investigación descriptiva realizada en dicha institución. Muestra el estado actual del nivel de clima laboral en la institución en sus diferentes dimensiones como Liderazgo, Compromiso y Entorno de Trabajo, de igual manera en la Cultura Organizacional se analizan los cuatro diferentes tipos de cultura que existen como son: Clan, Servicio, Adhocrática y Jerarquizada. El estudio cuya metodología corresponde a una muestra de 214 personas, quienes participan en el estudio brindando información a través de dos cuestionarios tomados del formato emitido por el Ministerio del Trabajo (2018) para la medición del clima laboral y cultura organizacional. Del análisis de resultados se identifica que el clima laboral se encuentra en un nivel aceptable con una puntuación correspondiente al 75%; mientras que, respecto a cultura organizacional el tipo predominante es la cultura de servicio con un equivalente al 82%. Para alcanzar niveles óptimos de clima laboral y de cultura organizacional, se ve la necesidad de que el HGSVP cuente con estrategias de mejoramiento de clima laboral y cultura organizacional
The hospital sector is a clear example of the importance of measuring the work environment, the object of study has been the San Vicente de Paul General Hospital, through a descriptive investigation carried out in said institution. It shows the current state of the level of work climate in the institution in its different dimensions such as Leadership, Commitment and Work Environment, in the same way in the Organizational Culture the four different types of culture that exist are analyzed, such as: Clan, Service, Adhocratic and Hierarchical. The study whose methodology corresponds to a sample of 214 people, who participate in the study by providing information through two questionnaires taken from the format issued by the Ministry of Labor (2018) for measuring the work environment and organizational culture. From the analysis of results, it is identified that the work environment is at an acceptable level with a score corresponding to 75%; while, regarding organizational culture, the predominant type is the service culture with an equivalent to 82%. To achieve optimal levels of work environment and organizational culture, the need for the HGSVP to have strategies to improve the work environment and organizational culture is seen.
The hospital sector is a clear example of the importance of measuring the work environment, the object of study has been the San Vicente de Paul General Hospital, through a descriptive investigation carried out in said institution. It shows the current state of the level of work climate in the institution in its different dimensions such as Leadership, Commitment and Work Environment, in the same way in the Organizational Culture the four different types of culture that exist are analyzed, such as: Clan, Service, Adhocratic and Hierarchical. The study whose methodology corresponds to a sample of 214 people, who participate in the study by providing information through two questionnaires taken from the format issued by the Ministry of Labor (2018) for measuring the work environment and organizational culture. From the analysis of results, it is identified that the work environment is at an acceptable level with a score corresponding to 75%; while, regarding organizational culture, the predominant type is the service culture with an equivalent to 82%. To achieve optimal levels of work environment and organizational culture, the need for the HGSVP to have strategies to improve the work environment and organizational culture is seen.
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Keywords
Clima laboral, Cultura organizacional, Liderazgo, Compromiso