Córdova Montaño, Edwin Daniel2023-12-052023-12-052019-07-08https://repositorio.puce.edu.ec/handle/123456789/37842Tesis previa obtención del título de Licenciado/a en Lingüística Aplicada mención InglésWith the purpose to design a booklet to teach English to tourism employees from “Playa Almendro” Resort in Tonsupa, for communicating with foreign tourists, a descriptive qualitative-quantitative investigation was carried out with the use of the method of analysis and synthesis, hermeneutics, and statistics, with the techniques of survey which was applied to tourism employees of the mentioned touristic center. The results obtained revealed that the surveyed workers had necessity to learn the English related to hospitality and tourism, and they showed interest to learn. The diagnosis of the necessities of the workers, concerning English learning, allowed the creation of the didactic material. It is concluded that the design of the book to teach English for tourism employees was based on the needs of learners, and it will be very meaningful for them.en- ENGLISH FOR SPECIFIC PURPOSES, HOSPITALITY AND TOURISM, DIDACTIC MATERIAL, LEARNERS’ NEEDS.Thesis